Frequently Asked Questions
Everything you need to know about your AntKeepers experience.
What is the standard shipping time for orders?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, with delivery taking 5-7 business days for domestic orders and 10-14 days for international shipping.
How can I return an item that doesn't fit?
We accept returns within 30 days of delivery. Items must be in their original condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
What payment methods do you accept?
AntKeepers accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Quality and ethics are our priorities. We partner with manufacturers who adhere to fair labor practices and utilize organic or recycled fabrics whenever possible to reduce our environmental footprint.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.